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How does your sizing fit?
At MQB we search high and low through thousand and thousands of designers to pick unique quality picks just for you, so all of our brands run differently. Typically we saw with any boutique size clothing rules of thumb is: XS: 00-0, S 2-4, M 6-8, L 10-12, XL 14, and so on... If we discover things run small/large or any differently we typically explain that in the comments under each item.
Do I need a personal account to shop on your website?
No, you don’t need an account to shop with us! You can easily make a one-time purchase as a guest shopper or create an account and user name by just silly using you email address and a password of your choice. BUT our goal with our sit is to offer you QUEENS REWARDS! So signing up an account may be in your favor! ;) Things like first-access to deals, new arrivals, limited items, sales, and bonus points you can cash in for things like free shipping and money off! Girl, its going to be easy to collect rewards too! So don't forget to sign today!
What if I forget my login information?
We get it! It can be hard to remember your passwords for every single site you log onto. That’s why we’ve made it easy to reset your password. Just select the “forgot password” button, enter your email address, and our system will automatically send you a recovery email.
What if I'm interested in singing up for a monthly subscription but worried I may I not like my items?
We aim to please here at MQB! We can assure you we will try or very best to make you happy with your monthly subscriptions but totally get it. Even though out goal is to make you fall in love with your surprise every month, we understand things can get tough sometimes so no worries girl you can simply cancel anytime prior to the next billing cycle. Just log into your account to manage your subscription.
I’m so excited for my new outfit! When will my new clothes and accessories ship?
We ship out every day here at MQB! Items usually ship out within 1 business day and typically take 2-5 days to arrive by USPS for standard shipping. Expedited shipping is available for an additional cost. Depending on the weight and shipping method you choose, packages may or not b e insured. So it is vital that the correct address is submitted with your order as MBQ is not responsible for items that have been delivered to your mailbox or left at your address or shipped to the wrong address.
Do you ship outside of the United States?
Of course! Let's take MQB international! MQB currently ships to Canada using USPS Priority Mail and other countries as well cost vary on the shipping method you select. Please note, however, that we are not responsible for delays or any additional customs/import/duty charges once the package leaves the US.
What is your return or exchange policy?
Check out our Return Policy under the footer menu under Returns/ Exchanges.
Do you have any tips for caring for my new clothing, shoes, and accessories?
The care instructions for your new items will be located on the inside tags. Follow these instructions to the best of your ability to make sure your item stays in the condition they are intended as they were the day you received them.
View all Terms & Conditions in our information section.
Anything we missed? Please drop us a line ...